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Appointments can be made by telephone or at the reception desk.  Please make a separate appointment for each person.  If you find you are unable to attend please cancel as soon as possible so that the appointment can be offered to someone else

Test Results
Please contact the surgery to obtain the results of tests or x-rays. For reasons of confidentiality test results can only be given to the patient themselves or to the parent or legal guardian of children under 16 years of age.

Telephone Advice
If you require a telephone consultation with a doctor or nurse, please tell the receptionist who will arrange for the doctor or nurse to ring you on the contact details you provide.  Telephone consultations will usually take place after the end of each surgery or clinic

Minor Ailment Scheme

The practice provides a pharmacy first service to all patients. This gives patient’s access to advice and medication for certain minor ailments without having to wait for a doctors appointment.

If a patient is exempt from prescription charges this rule will apply to any medication issued by the pharmacist.

Patients must get a pharmacy first ‘passbook’ from the practice prior to visiting the pharmacy.

The minor ailments which are treated by the scheme are:-

  • allergies
  • bites or stings                                                                                    
  • hayfever colds and flu
  • nasal congestion
  • conjunctivitis
  • constipation
  • diarrhoea
  • fever/temperature
  • indegestion or heartburn
  • pain relief
  • toothache
  • vaginal thrush



This passbook allows you to access certain medicines through any participating Community Pharmacy for the minor ailments listed above.  You are encouraged to use this service through your Pharmacy wherever possible.  If you do not pay for your prescriptions then you will not have to pay for any medicines supplied through the scheme.

You must present your pass book to obtain any supply.


Anybody who is registered with a participating GP Practice may take part in the scheme.  Children under the age of 16 years must be accompanied by the parent/guardian.


NO. The pharmacist will make a decision whether there is a need for any medication.  The Pharmacist may decide that you need to see your doctor or give the necessary advice without supplying medication.


  • If your sympotoms persist you should seek further advice from your GP practice. 
  • You will not be able to be seen by the pharmacist if you do not have your passbook with you.
  • If you lose your passbook then please inform your GP Practice.
  • Misuse of this scheme will result in you no longer being able to use this scheme.


When your passbook is full, please take it to your GP Practice who will issue you with a new one.


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