Carers Direct
Are You a Carer?
If you are please let us know - we may be able to help you
There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.
- Caring for a parent
Watch this video on: caring for a parent at home
- Telling people
Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.
- Taking a break
Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
- Housing and carers
Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?
Contact Carers Direct
- Telephone 0300 123 1053
- Helpline Information
- http://www.nhs.uk/conditions/social-care-and-support-guide/pages/carers-direct-helpline.aspx
- Email
- CarersDirect@nhschoices.nhs.uk
- Office Hours
- Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines. The helpline is closed on bank holidays.
There is now a new webchat service which allows you to ask a questionwhilst browsing the carers direct website of if you need help with finding information, you will be able to use the webchat service to talk to a carers direct adviser live online.
The webchat service is open between 9am to 8pm Monday to Friday and from 11am to 4pm at weekends. The webchat service is closed on bank holidays.
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Carers support groupsFinance and Law
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.
- Benefits for carers
Directing carers to the benefits that can help them in their caring role
- Benefits for the person you care for
Advice and information on helping the person you look after get the benefits that they are entitled to
- Death and benefits
How your benefits maybe affected after the death of the person you look after and what happens to their benefits
- Managing someone's legal affairs
Advice for when carers find they have to take over the legal affairs of the person they are looking after
- Other benefits
Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
- Personal and household finance
Advice on keeping a tight rein on household and personal finance for carers
- Social fund
- Tax credits
Information on claiming tax credits and whether you might be eligible